Read our latest covid-safe information

COVID-19 Safety

Nothing’s more important than the health and safety of our guests and staff.

We have a COVID-19 Safety Plan and we’ve made some changes at our Parks to meet public health requirements in response to the COVID-19 pandemic.

We regularly monitor the latest government health advice and update our procedures based on that advice.

Below are some important things you should know about what we’re doing in response to COVID-19.

Update for bookings and guests

NSW Public Health Orders apply across the general area of NSW, including our Tourist Parks.

For the health and safety of our staff and guests, the following measures are in place:

  • Bulli, Corrimal and Windang Tourist Parks are now accepting bookings.
  • All bookings for dates before 1 November can only be accepted for guests who are fully vaccinated (aged 16 years+) and living in the Greater Sydney Area which includes the Central Coast, Blue Mountains and Shellharbour.
  • From 1 November to 1 December, guests who are fully vaccinated (aged 16 years+) from across NSW will be welcomed.
  • All bookings are pending any changes to Public Health Order restrictions.
  • Vaccination status of all visitors and place of residence must be provided at time of booking, and will be verified on arrival at our Parks.
  • In the event of any changes to Public Health Orders, including stay at home directions, we will provide a full refund or credit.

 

Customer Declaration and Record

All guests and visitors entering our Parks must complete a health declaration, check-in using QR codes and provide their full name and contact details. All guests aged 16 years and over must also show their vaccination records.

Our staff have to ask pre-screening questions before we accept bookings or check you in.

Anyone who is unwell or has symptoms of COVID-19 will not be allowed to enter our Parks.

If you need to cancel your booking for medical reasons, we will provide a full refund.

Social Distancing and Hygiene

We ask that everyone keeps a distance of at least 1.5m from other people. Please use hand sanitiser or wash your hands regularly.

We’ve increased cleaning in shared and public areas of our parks.

We have limits on the number of people allowed in our facilities at one time to allow people to distance. This includes at our office, amenities buildings and camp kitchen.

Please be patient with each other and our team.

Face masks

In line with NSW Public Health Orders, people aged over 12 years must wear a face mask in all indoor areas at our Tourist Parks until further notice.

For more information about face masks, please see the NSW Health website.

Limits on Group Gatherings

In line with Government requirements, group gatherings are limited.

As rules may change quickly, please check the NSW Health website for current details.

Shared Facilities

Our parks’ playgrounds are open.

For health and safety, all shared cooking utensils have been removed from our parks’ camp kitchens.

Payments

We are accepting contactless payments only.

 

If you have a question about any of the information above, please contact your preferred Park.

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