Nothing’s more important than the health and safety of our guests and staff.
We have a COVID-19 Safety Plan and we’ve made some changes at our Parks to meet public health requirements in response to the COVID-19 pandemic.
We regularly monitor the latest government health advice and update our procedures based on that advice.
Below are some important things you should know about what we’re doing in response to COVID-19.
Update for bookings and guests
NSW Public Health Orders apply across the general area of NSW, including our Tourist Parks. Please note, rules may change at short notice.
For the health and safety of our staff and guests, the following measures are in place:
- From 15 December 2021, all guests are welcome, regardless of vaccination status.
- All bookings are pending any changes to Public Health Order restrictions.
- In the event of any changes to Public Health Orders, including stay at home directions, we will provide a full refund or credit.
- We ask that you do not visit our Parks if you are unwell – stay home and get tested.
Customer Declaration and Record
All guests and visitors entering our Parks must complete a health declaration.
Anyone who is unwell or has symptoms of COVID-19 will not be allowed to enter our Parks.
Physical Distancing and Hygiene
We encourage everyone to be considerate of other guests and keep a distance of 1.5m from other people where you can. Please use hand sanitiser or wash your hands regularly.
We’ve increased cleaning in shared and public areas of our parks.
Wearing face masks is no longer mandatory, however we encourage masks to be worn, particularly if you are not able to physically distance from other people.
For more information about face masks, please see the NSW Health website.
Our parks’ playgrounds are open.
For health and safety, all shared cooking utensils have been removed from our parks’ camp kitchens.
We encourage contactless payments where possible.
If you have a question about any of the information above, please contact your preferred Park.